Support
Help & FAQs
How do I claim warranty?
Message us on WhatsApp at +92 321 8919365 with your product name, purchase date and a photo of the invoice. We guide you to the nearest dealer or arrange replacement as per policy.
Do you offer bulk / project pricing?
Yes — dealers, builders, architects and contractors get special rates. Use the Get a Quote form with your quantities.
Which light colour should I choose?
3000K warm for bedrooms and living rooms, 4000K natural for offices and kitchens, 6500K cool for workshops and outdoor security lighting.
Do your lights handle voltage fluctuation?
Yes — most Omega lights support AC 85–265V, designed for Pakistan’s power conditions.
Do you deliver outside Lahore?
We work through dealers across Pakistan. Share your city on WhatsApp and we will connect you to the nearest stockist.
Is installation service available?
Installation is arranged through dealers in major cities. Ask on WhatsApp for your area.